Support
Booking Help
Use this page to understand who to contact before and after booking a New Orleans tour through this storefront.
Welcome to New Orleans Tours is an independent affiliate and recommendation site.
Before you book
We can help compare tour categories, explain general differences between formats, and point you to the right tour page or operator checkout.
For specific availability, live pricing, exact start times, pickup details, restrictions, or final inclusions, review the FareHarbor checkout for that tour before purchase.
After you book
After booking, use the operator and FareHarbor details in your confirmation email for changes, cancellations, refunds, weather updates, late arrivals, pickup questions, and day-of-tour support.
Welcome to New Orleans Tours can help you identify where to look in your confirmation, but the operator generally manages the confirmed booking.
What to include when asking for help
For pre-booking help, include your travel date, group size, mobility considerations, children or age concerns, hotel area, and tour categories you are considering.
For post-booking questions, include your booking number and operator name if you have them. Do not send payment-card details by email or text.
Need help?
Email help@welcometoneworleanstours.com or call/text 504-484-9687. After booking, also use the operator contact details in your FareHarbor confirmation.
For tour selection help, visit Booking Help.