Operator facts stay operator facts
Duration, age rules, pickup, accessibility, meeting points, vessel format, and other operating details are treated as factual only when WNO has a source for them. If we cannot support a field, the governed record stays unknown or unverified rather than being filled with a guess.
Live checkout controls volatile details
Prices, departure times, selected variants, current availability, cancellation terms, and same-day operating changes can move quickly. The participating operator's live booking path controls those details at the time of purchase.
Editorial judgment is labeled as judgment
Best-for, avoid-if, trade-off, pace, and comparative recommendations are WNO's decision guidance. They are kept separate from operator-supplied facts in the Experience Graph so an editorial opinion cannot masquerade as a verified operating claim.
Hard constraints beat preference scoring
When a verified restriction makes an experience inappropriate or ineligible for the visitor's answers, the chooser removes that experience before preference scoring. A high adventure preference cannot override an operator safety or age restriction.
Time means the whole commitment when we know it
WNO prefers verified door-to-door commitment over advertised activity duration when deciding whether something fits a visitor's schedule. If total time is not verified, we say so rather than claiming the experience fits tightly around another reservation.
Commission does not make a fact true
WNO may earn a commission from attributed bookings. Commercial relationships can determine what inventory is bookable through the site, but they do not change the verification status of a fact or override visitor-fit constraints in the recommendation logic.